:root {
  --nv-navy: #0f2a44;
  --nv-navy-deep: #0a1d30;
  --nv-teal: #1fb8a8;
  --nv-teal-soft: #d9f5f1;
  --nv-red: #d3545a;
  --nv-red-soft: #fde8e9;
  --nv-amber: #e39b3b;
  --nv-amber-soft: #fff1db;
  --nv-gray: #6b7785;
  --nv-border: #e4e8ee;
  --nv-bg: #f4f7fa;
  --nv-card: #ffffff;
  --nv-radius: 14px;
  --nv-shadow: 0 8px 24px rgba(15, 42, 68, 0.08);
  --font: "Segoe UI", "Avenir Next", "Helvetica Neue", sans-serif;
}

* { box-sizing: border-box; }
body.care-shell {
  margin: 0;
  font-family: var(--font);
  background: linear-gradient(180deg, #eef3f7 0%, var(--nv-bg) 40%, #e8eef4 100%);
  color: var(--nv-navy);
  min-height: 100vh;
}

.care-top {
  background: var(--nv-navy);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.85rem 1rem;
  position: sticky;
  top: 0;
  z-index: 20;
}
.care-brand { display: flex; align-items: center; gap: 0.65rem; font-weight: 700; letter-spacing: 0.01em; }
.care-mark {
  width: 28px; height: 28px; border-radius: 8px;
  background: radial-gradient(circle at 30% 30%, #7dffe8, var(--nv-teal));
  display: grid; place-items: center; color: var(--nv-navy-deep); font-weight: 800;
}
.care-avatar {
  width: 34px; height: 34px; border-radius: 50%;
  background: #1d4a6e; border: 2px solid var(--nv-teal);
  display: grid; place-items: center; font-size: 0.75rem; font-weight: 700;
}
.care-main { max-width: 480px; margin: 0 auto; padding: 1rem 1rem 5.5rem; }
.care-title { font-size: 1.45rem; margin: 0.2rem 0 0.8rem; }
.fixture-banner {
  background: var(--nv-amber-soft); color: #7a4d08; border: 1px solid #f0d19a;
  border-radius: 10px; padding: 0.55rem 0.75rem; font-size: 0.82rem; margin-bottom: 0.9rem;
}
.card {
  background: var(--nv-card); border: 1px solid var(--nv-border);
  border-radius: var(--nv-radius); box-shadow: var(--nv-shadow);
  padding: 0.9rem; margin-bottom: 0.85rem;
}
.badge {
  display: inline-flex; align-items: center; gap: 0.25rem;
  border-radius: 999px; padding: 0.18rem 0.55rem; font-size: 0.75rem; font-weight: 700;
}
.badge-teal { background: var(--nv-teal-soft); color: #0b7a6f; }
.badge-amber { background: var(--nv-amber-soft); color: #8a5608; }
.badge-red { background: var(--nv-red-soft); color: #9a2f35; }
.meta { color: var(--nv-gray); font-size: 0.86rem; line-height: 1.4; }
.pill-row { display: flex; flex-wrap: wrap; gap: 0.4rem; margin: 0.55rem 0; }
.pill {
  background: #eef2f6; color: #405264; border-radius: 999px;
  padding: 0.18rem 0.55rem; font-size: 0.75rem;
}
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 0.35rem;
  border: none; border-radius: 12px; padding: 0.75rem 1rem; font-weight: 700;
  text-decoration: none; cursor: pointer; width: 100%;
}
.btn-navy { background: var(--nv-navy); color: #fff; }
.btn-teal { background: var(--nv-teal); color: #07352f; }
.btn-outline { background: #fff; color: var(--nv-navy); border: 1.5px solid #c9d3de; }
.btn-disabled, .btn:disabled { background: #c5ced8; color: #6a7684; cursor: not-allowed; }
.filters { display: grid; grid-template-columns: 1fr 1fr; gap: 0.5rem; margin-bottom: 0.75rem; }
.select, .input {
  width: 100%; border: 1px solid var(--nv-border); border-radius: 10px;
  padding: 0.55rem 0.7rem; background: #fff; color: var(--nv-navy);
}
.tabs { display: flex; gap: 0.8rem; border-bottom: 1px solid var(--nv-border); margin-bottom: 0.9rem; }
.tab { padding: 0.45rem 0.1rem; color: var(--nv-gray); text-decoration: none; font-weight: 600; }
.tab.active { color: var(--nv-navy); border-bottom: 2px solid var(--nv-teal); }
.progress {
  height: 8px; background: #dde5ee; border-radius: 999px; overflow: hidden; margin: 0.4rem 0 0.8rem;
}
.progress > span { display: block; height: 100%; background: linear-gradient(90deg, #16a799, var(--nv-teal)); }
.stepper { display: grid; gap: 0.55rem; }
.step { display: grid; grid-template-columns: 22px 1fr; gap: 0.55rem; align-items: start; }
.step-dot {
  width: 18px; height: 18px; border-radius: 50%; margin-top: 2px;
  border: 2px solid #b7c3d0; background: #fff;
}
.step-dot.done { background: var(--nv-teal); border-color: var(--nv-teal); }
.step-dot.warn { background: var(--nv-amber); border-color: var(--nv-amber); }
.step-dot.bad { background: var(--nv-red); border-color: var(--nv-red); }
.lock-note {
  background: #f3f5f8; color: #5a6775; border-radius: 10px; padding: 0.55rem 0.7rem;
  font-size: 0.82rem; margin-top: 0.55rem;
}
.bottom-nav {
  position: fixed; left: 0; right: 0; bottom: 0;
  background: rgba(255,255,255,0.96); border-top: 1px solid var(--nv-border);
  display: grid; grid-template-columns: repeat(4, 1fr); padding: 0.45rem 0.3rem 0.65rem;
  backdrop-filter: blur(8px);
}
.bottom-nav a {
  text-decoration: none; color: var(--nv-gray); text-align: center;
  font-size: 0.72rem; font-weight: 600; padding: 0.25rem;
}
.bottom-nav a.active { color: var(--nv-teal); }
.bottom-nav .ico { display: block; font-size: 1.1rem; margin-bottom: 0.1rem; }
.exception { background: var(--nv-red-soft); border: 1px solid #f2c3c6; }
.status-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0.55rem; }
.status-box { border: 1px solid var(--nv-border); border-radius: 12px; padding: 0.65rem; font-size: 0.82rem; }
/* Account shell (Login / NoCareAccess / AccessDenied / InvalidToken) — same tokens as Care */
body.account-shell {
  margin: 0;
  font-family: var(--font);
  background: linear-gradient(180deg, #eef3f7 0%, var(--nv-bg) 40%, #e8eef4 100%);
  color: var(--nv-navy);
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}
.account-main {
  width: 100%;
  max-width: 440px;
  margin: 0 auto;
  padding: 1.25rem 1rem 2rem;
  flex: 1 1 auto;
}
.account-main h1 {
  font-size: 1.45rem;
  margin: 0.2rem 0 0.65rem;
}
.account-main .meta,
.account-main .lede {
  color: var(--nv-gray);
  font-size: 0.92rem;
  line-height: 1.45;
  margin: 0 0 1rem;
}
.account-card {
  background: var(--nv-card);
  border: 1px solid var(--nv-border);
  border-radius: var(--nv-radius);
  box-shadow: var(--nv-shadow);
  padding: 1rem 1.05rem;
  margin-bottom: 0.85rem;
}
.account-card h2 {
  font-size: 0.95rem;
  margin: 0 0 0.35rem;
}
.account-card p { margin: 0; font-size: 0.86rem; color: var(--nv-gray); line-height: 1.4; }
.account-actions {
  display: grid;
  gap: 0.55rem;
  margin-top: 1rem;
}
.account-actions .btn { width: 100%; }
.account-footer {
  text-align: center;
  padding: 0.85rem 1rem 1.25rem;
  font-size: 0.78rem;
  color: var(--nv-gray);
}
.account-footer a { color: var(--nv-navy); font-weight: 600; text-decoration: none; }
.account-footer a:hover { color: var(--nv-teal); }
.form-label { display: block; font-weight: 600; font-size: 0.86rem; margin-bottom: 0.3rem; }
.form-control, .account-shell .form-control {
  width: 100%; border: 1px solid var(--nv-border); border-radius: 10px;
  padding: 0.65rem 0.75rem; background: #fff; color: var(--nv-navy);
  font: inherit;
}
.form-check { display: flex; align-items: center; gap: 0.45rem; margin: 0.75rem 0 1rem; font-size: 0.86rem; }
.alert {
  border-radius: 10px; padding: 0.65rem 0.8rem; font-size: 0.86rem; margin-bottom: 0.85rem;
}
.alert-danger { background: var(--nv-red-soft); color: #9a2f35; border: 1px solid #f2c3c6; }
.alert-secondary { background: #eef2f6; color: #405264; border: 1px solid var(--nv-border); }
.text-danger { color: var(--nv-red); font-size: 0.8rem; }
.journey-list { display: grid; gap: 0.65rem; margin: 0.85rem 0 0; }
.mb-3 { margin-bottom: 0.85rem; }

.office-shell body, body.office-shell {
  margin: 0; font-family: var(--font); background: #f3f6f9; color: var(--nv-navy);
}
.office-layout { display: grid; grid-template-columns: 240px 1fr; min-height: 100vh; }
.office-side {
  background: linear-gradient(180deg, var(--nv-navy-deep), var(--nv-navy));
  color: #dce7f2; padding: 1.2rem 1rem;
}
.office-side a {
  display: block; color: #c6d5e4; text-decoration: none; padding: 0.55rem 0.7rem;
  border-radius: 10px; margin-bottom: 0.25rem; font-weight: 600;
}
.office-side a.active, .office-side a:hover { background: rgba(31,184,168,0.18); color: #fff; }
.office-main { padding: 1.2rem 1.4rem 2rem; }
.office-top {
  display: flex; justify-content: space-between; gap: 1rem; align-items: center; flex-wrap: wrap;
  background: #fff; border: 1px solid var(--nv-border); border-radius: 14px; padding: 0.8rem 1rem;
  margin-bottom: 1rem;
}
.office-search { display: flex; gap: 0.5rem; align-items: center; flex: 1 1 12rem; min-width: 0; }
.office-search .input { min-width: 0; width: 100%; }
.kpi-grid { display: grid; grid-template-columns: repeat(4, minmax(0,1fr)); gap: 0.75rem; margin-bottom: 1rem; }
.kpi {
  background: #fff; border: 1px solid var(--nv-border); border-radius: 14px; padding: 0.9rem;
  box-shadow: var(--nv-shadow);
}
.kpi strong { display: block; font-size: 1.6rem; margin: 0.2rem 0; }
.office-grid { display: grid; grid-template-columns: 1.2fr 1fr; gap: 0.85rem; }
table { width: 100%; border-collapse: collapse; font-size: 0.88rem; }
th, td { text-align: left; padding: 0.55rem 0.4rem; border-bottom: 1px solid var(--nv-border); }
@media (max-width: 900px) {
  .office-layout { grid-template-columns: 1fr; }
  .office-side { display: flex; gap: 0.4rem; overflow-x: auto; }
  .kpi-grid, .office-grid, .status-grid, .filters { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 560px) {
  .kpi-grid, .office-grid { grid-template-columns: 1fr; }
}
.visit-layout { display: grid; grid-template-columns: 9.5rem 1fr; gap: 0.75rem; align-items: start; }
.visit-rail { display: flex; flex-direction: column; gap: 0.35rem; }
.visit-rail a { text-decoration: none; color: var(--nv-navy); background: #fff; border: 1px solid var(--nv-border); border-radius: 10px; padding: 0.45rem 0.5rem; font-size: 0.78rem; font-weight: 700; }
.visit-rail a.active { border-color: var(--nv-teal); background: var(--nv-teal-soft); }
@media (max-width: 420px) {
  .visit-layout { grid-template-columns: 1fr; }
  .visit-rail { flex-direction: row; overflow-x: auto; }
  .visit-rail a { flex: 0 0 auto; }
}